Shipping, Pickup & Returns

Clear expectations for getting your find, picking it up, and handling order issues.

Shipping

·Shipping is available on eligible items within the United States.
·Orders are typically processed for shipment within 2–4 business days after payment is confirmed.
·Your shipping charge is shown at checkout before payment. Current website shipping promotions or free-shipping thresholds, when active, are applied automatically.
·Tracking information is emailed once an order is marked shipped.
·If we cannot meet a shipping timeframe we promised, we will contact you about the delay and provide the options required by applicable law.
·Carrier transit estimates begin after the package is accepted by the carrier and may be affected by weather, holidays, or other carrier delays.

·Local pickup is available at no charge on eligible items.
·Pickup details are provided after your order is confirmed and ready for pickup.
·Please wait for pickup instructions before traveling to the pickup location.
·Bring your order confirmation or other requested verification when collecting your order.
·Unless we agree otherwise, pickup orders should be collected within 5 business days after the ready-for-pickup notice. Unclaimed items may be cancelled or returned to available inventory where appropriate.

·Unless a listing states otherwise, Zee Finds sales are final and we do not accept change-of-mind returns.
·Please review the product description, condition, photos, size, and other listing details before purchasing.
·If an item arrives damaged or materially different from its listing, contact us within 48 hours of delivery so we can review the issue and determine an appropriate resolution.
·Clearance and final-markdown items remain final sale, subject to any rights or remedies that cannot legally be waived.
·Purchases completed through a third-party marketplace may also be governed by that marketplace's applicable transaction, return, and buyer-protection policies.

·Submitting an offer does not reserve an item and does not create a sale.
·If Zee Finds accepts an offer, the buyer receives a private checkout link and the item is temporarily reserved for the payment window shown in the acceptance email, currently 24 hours.
·The reservation ends if payment is not completed within the stated window unless Zee Finds agrees to extend it.
·An offer becomes a completed purchase only after payment is successfully processed.

·New: Unused merchandise; original packaging may be present when available.
·Open Box: Packaging has been opened or may be incomplete, but the item is represented as unused unless the listing says otherwise.
·Like New: Pre-owned or handled merchandise with little to no visible wear.
·Gently Used: Previously used merchandise with light wear; known notable wear should be disclosed in the listing.
·Because Zee Finds inventory may include overstock, liquidation, open-box, and limited-quantity merchandise, packaging condition can vary from item to item.

·For order questions, include your order number when possible.
·For an item question, include the product name or link.
·Use the Contact page or email zorders@zeequalityfinds.com. We typically respond within 1–2 business days.

See our Terms of Use & Sale for additional purchase terms.